Your agreement stays in place
This page does not change your services, commitments or account terms.
Existing client help
Whether it is an active project, an account question or work we completed before, tell us what you need and we will route it to the right person.
You do not need to apply for the Founders Club to get help with existing work.
Complete the form below and our team will route your question to the right person.
Existing-client intake
Use your existing project or service contact when possible, or complete this form for account, project and legacy-service questions.
This page does not change your services, commitments or account terms.
Existing clients can ask about current or previous work directly.
A few useful details help us send the question to the right person.
Choose the closest path. You do not have to diagnose the issue or know which team member owns it.
Status, files, revisions, next steps or a question about work currently underway.
Best route: your current project contactQuestions about access, your current service, billing context or who to contact.
Best route: client help intakeA question about an estimate, supplement, admin engagement or earlier consulting work.
Best route: client help intakeFormer services. Clear path.
Founders Club and standalone Virtual Admin Assistants are separate offers. Existing arrangements and agreed commitments remain subject to their own terms.
New dedicated Virtual Admin Assistant service is $2,000/month for Founders Club members or $2,500/month for non-members, with scope and availability confirmed separately. Review Virtual Admin Assistants.
AI estimating may be available under a separate agreement for eligible members or grandfathered clients. Existing and grandfathered arrangements keep their own terms. This page does not create an order or change your agreement.
You do not need a long explanation. Give us enough context to identify the work and the outcome you need.
Share the company, customer, property or project name connected to the question.
Give us the current status, the issue you found or the decision you are waiting on.
Tell us what would resolve the question so we can route it with purpose.